- Home »
- Defective Product Notice
Defective Product Notice
Product Exchange for STS Slishman Traction Splint. Rescue Essentials was recently advised of an assembly error with Slishman Traction Splints shipped between October 1, 2017 and December 31, 2017. If you purchased this item during that time frame please read the information below.
Some devices shipped during the effected time period will not function properly, due to an assembly error that can cause the inner pole to “stick” and fail to extend when the “fine traction” cord is pulled. This could result in responders’ inability to pull full extended traction on a femur fracture. Traction may still be applied via manual extension of the lower pole.
We recommend that you test all units you may have in your possession or deployed to your personnel or vehicles.
To test the unit:
Loosen the top (red) clamp:
While holding the splint in one hand pull the cord at the proximal end of the splint with your other hand:
The inner pole should move freely and extend. If it fails to do so, please contact us immediately for replacement.
The splints most likely to be effected are those with serial numbers in the range from 2017-2000 through 2017-2575. Not all splints within that range are effected so please test your splint(s) and contact us if you have questions.
Call toll free: 866-711-4843 or
We will ship the replacement unit(s) along with a return label. The effected splint(s) can be put in the box containing your replacements, the label applied, and it will come back to us.
If you have questions regarding this product exchange, please contact us at the above email or phone number. We apologize for the inconvenience that this remediation effort may cause. Thank you for choosing the Slishman Traction Splint.